A plain-language summary of the most important rules governing your 97gamesph account
You must be at least 21 years of age to register and use 97gamesph, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement. 97gamesph reserves the right to request age verification documents at any time and to suspend accounts where eligibility cannot be confirmed.
Each player is permitted to hold only one active account on 97gamesph. Creating duplicate or multiple accounts — whether under the same name, email address, device, or IP address — is strictly prohibited and may result in the permanent suspension of all associated accounts and the forfeiture of any balances held within them.
All deposits and withdrawals on 97gamesph must be made using payment methods registered in your own name. Third-party payments are not accepted. Minimum deposit is ₱100. Withdrawal requests are processed within the timeframes specified in the Payments section of these Terms. GCash withdrawals are typically completed within 15 minutes of approval.
All bonuses and promotions offered by 97gamesph are subject to specific wagering requirements and terms that are published alongside each offer. Attempting to abuse bonus systems — including but not limited to creating multiple accounts to claim bonuses repeatedly — will result in the cancellation of the bonus and may lead to account suspension.
Users of 97gamesph are prohibited from engaging in fraudulent activity, money laundering, collusion, use of automated betting software or bots, and any other conduct that undermines the integrity of the platform. Violations will result in immediate account suspension, forfeiture of funds, and may be reported to the relevant Philippine authorities.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from your use of 97gamesph shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, and you consent to such jurisdiction by using the platform.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and 97gamesph. If you do not agree with any part of these terms, you must not register an account or use the 97gamesph platform. 97gamesph is intended for users who are 21 years of age or older and located in jurisdictions where online gaming is permitted.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the 97gamesph platform, creating an account, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
These Terms & Conditions apply to all users of the 97gamesph platform, regardless of how they access it — whether via desktop browser, mobile browser, or any other means. If you are accessing 97gamesph on behalf of another person, you represent that you have the authority to bind that person to these terms.
Your continued use of the 97gamesph platform following any update to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.
To register and use the 97gamesph platform, you must satisfy all of the following eligibility requirements:
During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and contact number. Providing false or misleading information during registration is a material breach of these Terms and may result in immediate account suspension and forfeiture of funds.
97gamesph reserves the right to request documentary proof of identity, age, and address at any time as part of our KYC process. Failure to provide satisfactory documentation within the timeframe specified by 97gamesph may result in the suspension of your account and the withholding of any pending withdrawals until verification is complete.
Each user is permitted to maintain only one (1) active account on the 97gamesph platform. The creation of multiple accounts — whether using the same or different personal details, devices, or IP addresses — is strictly prohibited. 97gamesph employs technical measures to detect duplicate accounts, and any accounts identified as duplicates may be suspended without prior notice.
You are solely responsible for maintaining the confidentiality of your 97gamesph account credentials, including your username and password. You must not share your login details with any third party, and you must take reasonable steps to prevent unauthorized access to your account.
97gamesph strongly recommends enabling two-factor authentication (2FA) on your account for additional security. This feature is available in your account settings and provides an additional layer of protection against unauthorized access.
Any activity that occurs on your 97gamesph account — including bets placed, deposits made, and withdrawals requested — is your responsibility, whether or not you authorized that activity. If you suspect that your account has been accessed without your authorization, you must notify 97gamesph immediately via our live chat support.
97gamesph will never ask you for your password via email, live chat, or any other communication channel. If you receive any communication purporting to be from 97gamesph requesting your password, treat it as fraudulent and report it to our support team immediately.
97gamesph accepts deposits via the following payment methods available to Philippine-based users: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, and selected over-the-counter payment partners including 7-Eleven and Cebuana Lhuillier. The availability of specific payment methods may change from time to time.
The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and the payment method used. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment source belongs to a person other than the registered account holder — are strictly prohibited and will be returned where possible.
Deposits are generally credited to your 97gamesph account balance immediately upon confirmation from the payment provider. In cases where a deposit is delayed, you should contact our 24/7 live chat support with your transaction reference number for assistance.
97gamesph does not charge fees for deposits; however, your payment provider may apply their own transaction fees. You are responsible for any fees charged by your bank, e-wallet provider, or payment service.
All transactions on the 97gamesph platform are denominated in Philippine Peso (PHP / ₱). Currency conversion fees may apply if your payment method operates in a different currency.
Withdrawal requests may be submitted at any time through the Cashier section of your 97gamesph account. The minimum withdrawal amount is ₱200. Withdrawals are processed to the same payment method used for your most recent deposit, subject to the availability of that method for withdrawals.
GCash withdrawals are typically processed within 15 minutes of approval. Bank transfer withdrawals (BPI, BDO, Metrobank) may take 1–3 business days depending on your bank's processing times. 97gamesph is not responsible for delays caused by your bank or payment provider after funds have been dispatched from our end.
Before processing any withdrawal, 97gamesph may require you to complete KYC verification. This includes submitting a valid government-issued ID (such as a Philippine passport, driver's license, or SSS/UMID card), proof of address, and proof of ownership of the payment method being used. Withdrawal requests will be held pending until verification is satisfactorily completed.
97gamesph reserves the right to delay or withhold withdrawal processing in cases where there is a reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms & Conditions. In such cases, 97gamesph will notify you and may request additional documentation.
Bonus funds are not directly withdrawable. Only real-money funds that have met the applicable wagering requirements are eligible for withdrawal. The breakdown of your real-money balance and bonus balance is visible in your account dashboard.
97gamesph offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each promotion, including wagering requirements, minimum odds, eligible games, and expiry dates. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail.
Unless otherwise stated in the promotion terms, the following general bonus rules apply to all 97gamesph promotions:
97gamesph reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Players who have already opted into a promotion at the time of modification will be subject to the terms in effect at the time of their opt-in, unless the modification is required by law or regulatory directive.
All games available on the 97gamesph platform are governed by individual game rules, which are accessible within each game interface. By placing a bet, you confirm that you have read and understood the applicable game rules. In the event of a dispute regarding the outcome of a game, the result recorded in 97gamesph's system logs shall be considered final, subject to the dispute resolution process outlined in Section 15.
All games on the 97gamesph platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are conducted by real croupiers and are subject to the rules of the respective game as displayed in the live game interface.
97gamesph reserves the right to void any bet that was placed as a result of a technical error, software malfunction, or pricing error. In such cases, the staked amount will be returned to your account balance. 97gamesph will not be liable for any losses arising from technical errors beyond our reasonable control.
Minimum and maximum bet limits apply to all games and are displayed within the game interface. These limits may vary by game, bet type, and account status. 97gamesph reserves the right to adjust bet limits at any time.
The following conduct is strictly prohibited on the 97gamesph platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to the relevant Philippine authorities:
All content on the 97gamesph platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the property of 97gamesph or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the 97gamesph platform without the prior written consent of 97gamesph. Unauthorized use of 97gamesph's intellectual property may result in legal action.
To the fullest extent permitted by applicable Philippine law, 97gamesph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
97gamesph's total aggregate liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you into your 97gamesph account in the thirty (30) days preceding the event giving rise to the claim.
97gamesph does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. We will make reasonable efforts to maintain platform availability but cannot guarantee uninterrupted access.
Nothing in these Terms & Conditions shall limit or exclude 97gamesph's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Philippine law.
97gamesph is committed to promoting responsible gaming and providing tools to help players manage their gaming activity. We enforce the 21+ age requirement strictly and provide the following responsible gaming tools to all registered users:
These tools are available immediately through your account settings. If you believe you may have a gambling problem, we encourage you to use these tools and to seek professional support. For more information, please visit our Responsible Gaming page.
You may close your 97gamesph account at any time by contacting our customer support team via live chat. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any pending KYC verification.
97gamesph reserves the right to suspend or terminate your account at any time, with or without prior notice, if we determine that you have breached these Terms & Conditions, engaged in prohibited conduct, or if we are required to do so by law or regulatory directive. In cases of termination for cause, 97gamesph may withhold any balance pending investigation.
Accounts that have been inactive for a period of 12 consecutive months (no login, deposit, or wagering activity) may be classified as dormant. 97gamesph will notify you via your registered email address before applying any dormancy policy to your account.
97gamesph reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered users via email to their registered address and/or by displaying a prominent notice on the platform. The updated terms will take effect on the date specified in the notice.
Your continued use of the 97gamesph platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the amended terms, you must cease using the platform and may request account closure as described in Section 13.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with 97gamesph informally by contacting our customer support team. 97gamesph will make reasonable efforts to resolve disputes within 30 days of receiving written notice of the dispute.
If a dispute cannot be resolved informally, either party may refer the matter to the relevant regulatory authority or pursue resolution through the Philippine court system. 97gamesph operates in compliance with PAGCOR guidelines and will cooperate fully with any regulatory investigation.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 97gamesph platform, please contact our support team through the following channel:
Our customer support team is available around the clock and will respond to email inquiries within 24 hours on business days. For urgent matters, live chat is the fastest way to reach us.
These Terms & Conditions were last updated on January 1, 2026. Previous versions are available upon request by contacting our support team.