Privacy Data Protection NPC Compliant

97gamesph Privacy Policy

Your privacy matters to us. This Privacy Policy explains how 97gamesph collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

Last Updated: January 1, 2026

Our Privacy Commitments

Six core principles that guide how 97gamesph handles your personal data

Data Security First

97gamesph uses industry-standard SSL/TLS encryption on all data transmissions between your device and our servers. Your personal information — including your name, contact details, and payment data — is stored in secured, access-controlled environments. We conduct regular security audits to ensure your data stays protected at all times.

You Control Your Data

As a registered user of 97gamesph, you have the right to access, correct, and request deletion of your personal data at any time. You can update your account information directly through your profile settings, or contact our support team to exercise any of your data rights under the Philippine Data Privacy Act.

No Unauthorized Sharing

97gamesph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data with trusted service providers who assist us in operating the platform — and only to the extent necessary for those services — under strict confidentiality agreements.

Legal Compliance

Our data practices comply with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC). We are also guided by PAGCOR's data handling requirements for licensed gaming operators. Your data is processed lawfully, fairly, and transparently.

Limited Retention

97gamesph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Once your data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.

Breach Notification

In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, 97gamesph will notify you and the National Privacy Commission within the timeframes required by Philippine law. We take data breach prevention seriously and have incident response procedures in place to act swiftly.

Your Data Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by 97gamesph

Right to Access

Request a copy of the personal data 97gamesph holds about you, including how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data in your 97gamesph account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected.

Right to Object

Object to the processing of your personal data for direct marketing or other purposes based on legitimate interest.

Right to Portability

Receive your personal data in a structured, commonly used format to transfer to another service provider.

Right to Damages

Claim compensation if you suffer damages due to inaccurate, incomplete, or unauthorized use of your personal data.

Notice: This Privacy Policy applies to all personal data collected by 97gamesph through the website at https://97gamesph.org and any associated mobile-optimized interfaces. By registering an account or using the 97gamesph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

Table of Contents

97gamesph operates the online gaming platform accessible at https://97gamesph.org, providing casino games, slots, bingo, and related gaming services to eligible users in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 97gamesph acts as the Personal Information Controller in respect of the personal data you provide when using our platform.

Our designated Data Protection Officer (DPO) oversees compliance with applicable data privacy laws and can be contacted through the details provided in Section 13 of this Privacy Policy.

97gamesph collects the following categories of personal data from users of the platform:

Category Examples Purpose
Identity Data Full name, date of birth, government ID number Account registration, KYC verification, age verification
Contact Data Email address, mobile number, residential address Account communication, support, regulatory compliance
Financial Data GCash number, bank account details, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser type, operating system Platform security, fraud detection, service optimization
Usage Data Games played, bet history, session duration, login times Responsible gaming monitoring, personalization, analytics
Communications Data Live chat transcripts, support emails, feedback submissions Customer support, dispute resolution, service improvement

97gamesph does not collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance — for example, government-issued ID details collected as part of mandatory KYC verification. Such sensitive data is handled with additional safeguards and is not used for any purpose beyond identity verification and regulatory reporting.

97gamesph collects your personal data through the following means:

  • Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
  • Automated technologies: When you use the 97gamesph platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 7 for more details.
  • Third-party sources: We may receive data about you from payment processors (such as GCash and Maya), identity verification providers, and fraud prevention services, where you have authorized those third parties to share your information with us.
  • Publicly available sources: In limited circumstances, we may collect information from publicly available sources for fraud prevention and compliance purposes.

97gamesph uses your personal data for the following purposes:

  • To create and manage your 97gamesph account and verify your identity and eligibility.
  • To process your deposits, withdrawals, and other financial transactions on the platform.
  • To provide customer support and respond to your inquiries and complaints.
  • To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements and PAGCOR reporting obligations.
  • To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform.
  • To monitor your gaming activity for responsible gaming purposes and to apply any self-imposed limits or restrictions you have set.
  • To send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.
  • To send you promotional communications about 97gamesph offers and bonuses, where you have opted in to receive such communications.
  • To improve and optimize the 97gamesph platform through analytics and user behavior analysis.
  • To enforce our Terms & Conditions and other applicable policies.

97gamesph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

97gamesph processes your personal data on the following legal bases under the Philippine Data Privacy Act:

  • Contractual necessity: Processing required to perform our contract with you — i.e., to provide the 97gamesph gaming services you have registered for.
  • Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML laws, PAGCOR requirements, and tax obligations.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
  • Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, for direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

97gamesph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

  • Payment processors: GCash, Maya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
  • Identity verification providers: Third-party KYC and age verification services used to confirm your identity and eligibility.
  • Fraud prevention services: Providers of fraud detection and anti-money laundering screening tools.
  • IT and hosting providers: Cloud infrastructure and hosting providers who store and process data on our behalf under strict data processing agreements.
  • Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive.
  • Legal and professional advisors: Lawyers, auditors, and other professional advisors, where necessary for legal proceedings or compliance purposes.

97gamesph does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. All third-party service providers who process your data on our behalf are bound by contractual obligations to handle your data securely and only for the purposes specified by 97gamesph.

97gamesph uses cookies and similar tracking technologies on our platform to enhance your user experience, maintain your session, and collect analytics data. The types of cookies we use include:

  • Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
  • Analytics cookies: Used to collect aggregated, anonymized data about how users interact with the 97gamesph platform, helping us identify areas for improvement.
  • Preference cookies: Used to remember your settings and preferences, such as your preferred language and display settings.
  • Marketing cookies: Used to deliver relevant promotional content about 97gamesph, where you have consented to receive such communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 97gamesph platform. For more information about the specific cookies we use, please contact our support team.

97gamesph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

  • Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by PAGCOR and AML regulations.
  • Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, in compliance with the Anti-Money Laundering Act.
  • KYC documents: Retained for a minimum of 5 years after the end of the business relationship.
  • Customer support communications: Retained for 2 years from the date of the last interaction, unless a longer retention period is required for dispute resolution.
  • Marketing preferences: Retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.

97gamesph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encryption of sensitive data at rest, including financial information and government ID details.
  • Access controls ensuring that only authorized 97gamesph personnel can access personal data, on a strict need-to-know basis.
  • Regular security assessments and penetration testing of our platform infrastructure.
  • Two-factor authentication (2FA) available for all user accounts.
  • Staff training on data protection and information security best practices.

While 97gamesph takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 97gamesph account and to enable 2FA for additional protection.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 97gamesph:

  • Right to be informed: The right to be notified of how your personal data is being collected and processed.
  • Right to access: The right to request a copy of the personal data 97gamesph holds about you.
  • Right to rectification: The right to request correction of inaccurate or incomplete personal data.
  • Right to erasure or blocking: The right to request deletion or blocking of your personal data where processing is unlawful or the data is no longer necessary.
  • Right to object: The right to object to the processing of your personal data for direct marketing or other purposes based on legitimate interest.
  • Right to data portability: The right to receive your personal data in a structured, commonly used format.
  • Right to damages: The right to claim compensation for damages suffered as a result of inaccurate, incomplete, or unauthorized processing of your personal data.
  • Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer through the details in Section 13. We will respond to your request within 15 business days. In some cases, we may need to verify your identity before processing your request.

The 97gamesph platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 97gamesph platform, please contact our support team immediately so that we can investigate and take appropriate action.

97gamesph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email to their registered address and/or by displaying a prominent notice on the platform.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the 97gamesph platform after the effective date constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 97gamesph handles your personal data, please contact our Data Protection Officer through the following channel:

  • Live Chat: Available 24/7 through the 97gamesph platform
  • Email: [email protected] (plain text — not a clickable link)

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request by contacting our Data Protection Officer.

Play Safe & Secure at 97gamesph

Your data is protected. Your privacy is respected. Join thousands of Filipino players who trust 97gamesph for a secure, fair, and exciting gaming experience.

Create Account Explore Games
⚠️ 21+ Only · Play Responsibly · PAGCOR Regulated